AsSertiveness in the daily business
tO be assertive does not mean to be rude or pushy
In this training we learn to understand what assertiveness means - to be able to express openly your opinion, give your statement, share your feelings withnoutpossibly insulting or hurting the partner.
We discuss and role play the usual situations from everyday business - handling a negative client, negotiationg with an upset colleague or nervous business partner.
This training is designed for anybody who handles conflict situations and/or deals with problem solving situations.
I will gladly send you a detailed and specific proposal. Please let me know you are interested: firstname.lastname@example.org .